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PRIVACY POLICY

This privacy policy informs users, service beneficiaries, visitors, and any other interested individuals about how the Life Center “Saint Joseph” collects, processes, uses, and stores personal data in the course of providing its services.

The processing of personal data is carried out in accordance with the applicable legislation in the Republic of Albania on personal data protection, in particular Law No. 9887, dated 10.03.2008 “On the Protection of Personal Data,” as amended, as well as relevant sub-legal acts approved by the competent authority for personal data protection.

The Life Center “Saint Joseph” is committed to respecting and protecting the fundamental rights and freedoms of individuals, especially the right to privacy and personal data protection.

Purpose of the Privacy Policy

This document aims to inform data subjects about how personal data may be collected, processed, used, stored, and protected when using the services provided by the Life Center “Saint Joseph,” through direct communication, participation in activities, service applications, or use of the center’s website and official communication channels.

Data processing activities are carried out in full compliance with the legal and regulatory framework for personal data protection in the Republic of Albania.

Collection of Personal Data

The Life Center “Saint Joseph” may collect and process personal data in various cases, including but not limited to:

  • applying for services offered by the center;
  • communicating via telephone, email, or contact forms on the website;
  • participating in social, educational, community programs or activities organized by the center;
  • interacting with content shared on the center’s official social media channels;
  • submitting requests, suggestions, or complaints.

Personal data that may be collected include, among others:

  • first and last name;
  • contact details (phone, email, address);
  • administrative information necessary for providing services;
  • comments, messages, or feedback submitted via communication channels or social media;
  • any other information voluntarily provided by the data subject.

Use of Personal Data

Collected personal data are used only for lawful and clearly defined purposes, including:

  • providing and administering the center’s social, educational, or community services;
  • communicating with service beneficiaries and stakeholders;
  • handling and following up on requests, applications, or complaints;
  • informing the public about the center’s activities and initiatives;
  • improving service quality and developing the center’s activities;
  • fulfilling legal and administrative obligations arising from applicable legislation.

The Life Center “Saint Joseph” guarantees that personal data are not processed for automated decision-making and that the confidentiality of provided information is respected at all times.

Data Security and Retention

The Life Center “Saint Joseph” takes appropriate technical and organizational measures to ensure the security of personal data and protect them against:

  • accidental loss or destruction;
  • unauthorized use;
  • unauthorized alteration or disclosure.

Personal data are retained only for as long as necessary to fulfill the purposes for which they were collected or as required by applicable law.

Principles of Personal Data Protection

The processing of personal data at the Life Center “Saint Joseph” is based on the following principles:

a. fair and lawful processing;
b. collection for specific, clearly defined, and legitimate purposes;
c. use of data that are adequate and relevant to the purpose of processing;
d. retention in a form that allows identification only for as long as necessary;
e. ensuring accuracy and updating data when necessary.

Official Social Media Communication Channels

The Life Center “Saint Joseph” also communicates and informs the public through official social media channels, which may include:

  • the official website;
  • the official Facebook page;
  • the official Instagram account;
  • the official YouTube channel;
  • other online communication channels used to inform the public about the center’s activities and initiatives.

User interactions with these platforms (comments, messages, reactions, or content sharing) may involve the processing of personal data according to the privacy policies of the respective platforms.

Responsibility for Data and Social Media Management

The authorized staff of the Life Center “Saint Joseph” are responsible for managing public communication and ensuring compliance with personal data protection principles on the website and official social media channels, in accordance with applicable legislation and the center’s internal regulations.

Photos and Videos from Activities

During activities, community programs, or events organized by the Life Center “Saint Joseph,” photographs or videos may be taken for documentation, informational, and promotional purposes.

The publication of photos or audiovisual materials on the website, social media, or informational materials is carried out while respecting the dignity and privacy of individuals involved and, where necessary, with their prior consent or that of their legal representatives.

Cookies and Tracking Technologies

The Life Center “Saint Joseph” website may use cookies or similar technologies to improve user experience and analyze website usage.

Cookies are small files stored on the user’s device that help ensure proper website functionality and improve online services.

Users may choose to accept or reject cookies through their internet browser settings.

Rights of Data Subjects

In accordance with applicable personal data protection legislation, every individual has the right to:

  • request information about the processing of their personal data;
  • request access to their data;
  • request correction or updating of inaccurate or incomplete data;
  • request deletion or restriction of data processing, where permitted by law;
  • object to data processing in certain cases.

Right to Complaint

Any individual who believes that their rights, freedoms, or legitimate interests regarding personal data have been violated has the right to file a complaint with the competent personal data protection authority in the Republic of Albania and request its intervention to restore the violated right.

After filing a complaint with the relevant authority, the data subject also has the right to pursue legal action in accordance with applicable legislation.

Questions, Requests, or Complaints

For any questions, requests for information, or concerns regarding personal data protection and the use of the website or social media, you may contact us via email at perjeten@gmail.com or by phone at 0673091070.